Tinkers Lakeside Lodge Terms & Conditions

  • 50 % deposit is required to secure booking
  • The balance of the payment for accommodation is to be settled in full at least 3 working days prior to arrival.
  • Check in 16h00
  • Check out strictly 10h00.   ( a R250 fee is charged per hour for late check outs)
  • ID/Passport must be present at check-in. Credit card used for online deposit to be present at check-In.
  • Indemnity forms to be completed on arrival
  • If costs are incurred for damage, to bring the Lodge back to an acceptable standard these costs will be charged to the guest
  • In the event that the damage caused is not compensated immediately after the stay, Tinkers Lakeside Lodge shall still be entitled to hold the guest liable for the compensation thereof. All costs associated with this are the responsibility of the guest.

Liability and obligations of the Guest

  • During the stay in the ,Tinkers Lakeside Lodge, the guest is liable for damage to the Lodge, the furniture and all items related to the Lodge. Any damage to the Lodge caused by the Guest or other users who have been given access to the Lodge by the Guest will be compensated by the Guest.
  • Existing damage must be reported to the manager of the accommodation on the day of arrival. Damage not reported on the day of arrival is the responsibility of the guest.
  • Compliance with the rules of the Lodge (provided by e-mail) is mandatory.
  • The accommodation and the surrounding garden must be left in a clean and tidy state (according to the rules of the Lodge), all furniture must be returned to its original place and no furniture may be moved that could cause damage to the furniture and the floor.
  • The Guest is liable for additional cleaning costs, if the Lodge is left in excessively untidy and dirty condition.
  • The Lodge may only be shared with the persons mentioned on the booking form. Any additional guests will be charged for their stay.
  • The Guest is to notify the Lodge beforehand – should the numbers be increased and will be invoiced accordingly.
  • The Lodge can only be used for personal and domestic purposes.
  • It is not permitted to remove property or furniture from the Lodge.
  • It is not allowed to cause nuisance to neighbours.
  • The accommodation is non-smoking
  • Pets are not allowed
  • The Owner or his manager or contractors are entitled to access at any time (at reasonable times).
  • In the event of a breach of any of these terms and conditions, the Owner or his manager may immediately re-enter the property and terminate the rental and/or charge the Guest any additional costs and claim damages for all losses.
  • For a booking made under false pretences there will be no refund of deposit and total rental price and check-in will not be allowed.

Liability of ,Tinkers Lakeside Lodge

  • The Owner accepts no liability for loss, theft or damage suffered by the Guest or the property of the Guest.
  • Hochkeil Lodge is not responsible for damage caused by natural disasters, attacks and other situations beyond the control of the ,Tinkers Lakeside Lodge.
  • The use of all facilities is at the guest’s own risk and responsibility.
  • Tinkers Lakeside Lodge is not liable for shortcomings in the services provided or defects in services provided by third parties.

WIFI

  • We offer a free Wi-Fi internet connection in the ,Tinkers Lakeside Lodge. However, the speed is “as it is” and cannot be guaranteed as ,Tinkers Lakeside Lodge depends on the provider. We are not liable for failure or unavailability of the Wi-Fi internet signal or connection.
  • If guests use our free Wi-Fi internet connection, they are solely responsible for compliance with all relevant laws and for ensuring that no computer or software virus, inappropriate or illegal material is opened or downloaded.